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Compassionate Care Bundle
16 April 2025 —
Compassionate care is central to person centred care. Along with the safety and costs reductions associated with person centred care, placing the person at the centre...
Care at end of life
Consumer engagement
Model of care
Patient experience
Showcase 2019
Electronic Actionable Patient Perspectives (eAPP)
08 February 2020 —
Determining that healthcare providers better understand the patient perspective when using eAPP-enabled Patient Reporting Experience Measures (PREM) feedbackDemonstrate opportunities to enable quality benchmarkingRecord patients' experiences...
Digital
Showcase 2020
Patient Advocacy Project
03 June 2025 —
Making it easier for rural and remote patients to get the support they need for hospital carewhen far from home .Key dates1 June 2023 -Implementation sitesLongreach...
Aboriginal and Torres Strait Islander health
Patient experience
Rural and remote
Showcase 2025
Co-Designed Technology-Enhanced Learning: Building Workforce Capability
03 June 2025 —
Technology-enhanced learning courses for audiology and interprofessional learners were developed. The outcomes are applicable to the development of a scalable technology-enhanced learning course development model.Dates: 1...
Audiology
Education and training
Showcase 2025
New model of care to improve access to tertiary level management of chronic kidney disease in the Western Cape
15 May 2025 —
A new model of care has been implemented to address the high rates of chronic kidney disease in remote Indigenous communities of the Western Cape, Far...
Aboriginal and Torres Strait Islander health
Consumer engagement
Showcase 2019
Renal
Older People Do Recover
16 April 2025 —
Hope is crucial to recovery of mental illness, and peer-to-peer shared experiences are beneficial in supporting recovery. However, there is a lack of peer led, recovery...
Aged health
Mental health
Service improvement
Showcase 2017
Mornington Island Virtual Health Program
04 March 2022 —
The Mornington Island Virtual Health Care Trial introduced an innovative model of care for the North West Hospital and Health Service (HHS) region, delivering community-based healthcare...
Aboriginal and Torres Strait Islander health
Showcase 2022
Dying with dignity
16 April 2025 —
Patients with Chronic Kidney Disease (CKD) have complex clinical needs and multiple co-morbid conditions. Only a few of these patients receive dialysis, however with or without...
Care at end of life
Consumer engagement
Model of care
Renal
Showcase 2019
West Moreton Prison Health Service onsite X-ray service
24 August 2021 —
This onsite X-ray service in correctional facilities enables more care delivered closer to home and reduce avoidable hospital transfers for assessment and treatment. It reduces the...
Showcase 2021
Flexible Visiting Hours in Intensive Care
12 May 2025 —
The Princess Alexandra Intensive Care Unit (ICU) trialed a carefully planned and rigorously evaluated flexible visiting arrangement, extending family visitation from 9 to 21 hours per...
Consumer engagement
Emergency
Intensive care
Service improvement
Showcase 2018
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Last updated:
May 2025
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