Aim
Increasing leadership and management capability across the health service, and creating a positive workplace culture with high performing teams that are delivering the objectives of Destination 2030.
Benefits
- Implementing initiatives to increase workplace stability and employment security
- Staff are more involved in service management, design and delivery
- Visible and accessible leadership achieving a high performance culture
- Builds a values-based organisation
- Delivers transparency in performance reporting
- Ensures increased community visibility
Background
Research has proven that satisfied and engaged employees deliver higher performance outcomes and increased patient safety and satisfaction. Following the 2016 Working for Queensland survey results, which identified the need for improved organisational culture, CQHHS has been developing a leadership capability framework that will create and embed a leadership mindset across the workforce and most importantly at the front line of our business.
Working with CED, a comprehensive suite of programs has been endorsed as the critical components for the leadership development strategy and is being implemented over a three year period. This program is supported by local strategies including:
- Quarterly Leadership Summits, engaging employees from all professional streams seen as critical to progressing the culture change desired
- Internal pulse surveys that contribute to workshop sessions on the agenda of each summit
- Local leadership and capability development targeted programs
- Embedding our CQHHS Values into all activities and behaviour
- Reintroducing our staff Rewards and Recognition program.
To further embed the programs implemented with CED, CQHHS has engaged Performance Curve to work with its leaders to promote successful and sustainable change in the organisation and to develop high performance teams across the service. A program of leadership workshops facilitated by Performance Curve, as well as sessions at each of the Leadership Summits, further contribute to developing and embedding our high performing teams.
