Overview
Initiative type
System Development
Status
Deliver
Delivered
July 2025
Summary
DevPaed Connect provides rapid paediatric advice to General Practitioners (GPs), helping families access the right support, at the right time and in the right place for their needs.
Implementation sites: Gold Coast Health’s Child Development Service, based at Southport Health Precinct
Partnerships: Gold Coast Health’s Child Development Service, Digital and Technology Services and the GP Liaison Unit, with support from Gold Coast Primary Health Network (PHN), the General Practice Gold Coast (GPGC) community, and FOXO Technologies.
Lead Organisation: Gold Coast Health
This project was presented as a Poster at CEQ Showcase 2026 (PDF 714KB).
Aim
To improve families access to timely developmental advice by creating a rapid, shared-care pathway for General Practitioners (GPs) to access specialist support
Outcomes
- Rapid GP–paediatrician advice gives families earlier developmental support.
- Ensures children receive the right care in the right setting for their needs.
- Builds GP confidence through shared care, collaboration and practical resources.
- Enhances continuity via integrated communication across care teams.
- Strengthens community-based developmental care.
- Digital-first model that is scalable to other specialties.
Background
Demand for developmental and behavioural assessments has surged across Australia, driven by growing awareness, earlier identification and need for diagnosis verification to access support services.
Families wait months for a specialist appointment, while many GPs report feeling under-resourced and under-confident to manage these cases independently. This gap creates frustration for families, stress for GPs, and pressure on specialist services. Clinicians within the Child Development Service recognised the need for a faster, smarter way to share expertise with GPs – one that could support early intervention while easing the referral backlog.
DevPaed Connect emerged from these challenges. Co-designed with local GPs, allied health professionals, and digital partners, the result is a connected model of care that empowers GPs to act sooner. Families receive guidance within days instead of months, supporting earlier intervention and easing demand for full specialist referrals.
These partnerships ensured the model is clinically robust, digitally secure and aligned with the needs of local GPs and families.
Methods
DevPaed Connect is being piloted as a shared-care model giving GPs rapid access to developmental paediatric advice via the secure FOXO Referrer Connect platform. The pilot offers three pathways matched to urgency and complexity:
- Written Advice – within one to two business days
- Phone Advice – within one two business days.
- Multidisciplinary Case Conferences (MDCCs) – virtual team meetings (paediatrician and allied health/nursing and GP) within one to two weeks. Using existing Gold Coast Health systems, the model supports secure communication, activity tracking, eConsult billing and direct progression to formal CDS referral without duplicated data entry. Education is embedded through webinars, shared-care training and co-designed resources. Early results show GPs receiving advice within days, high satisfaction, improved confidence and reduced intention to refer. DevPaed Connect is emerging as a scalable shared-care model, strengthening connections between primary and specialist care.
Discussion
The DevPaed Connect pilot began in October 2025 and formal evaluation will continue through 2026. Key lessons learnt:
- Engage early and often: Co-design with GPs, clinicians and digital teams supports smoother implementation.
- Integration matters: Using existing systems avoids duplication, improves governance and supports sustainability.
- Governance and billing are complex: Aligning workflows across eConsult, ABF and MBS requires early collaboration with digital, finance and governance teams.
- Clinician-led project management adds value: Clinical leadership accelerates decision-making and ensures practical, patient-centred solutions.
- Administrative effort is significant: Documentation and approvals require dedicated time.
- Change takes time: Iterative feedback is essential for refinement and future scale-up.
References
Australian Bureau of Statistics. (2022). Disability, Ageing and Carers, Australia: Summary of Findings. ABS. Khano, S., et al. (2022). Strengthening Care for Children (SC4C): protocol for a stepped wedge cluster randomised controlled trial of an integrated general practitioner-paediatrician model of primary care. BMJ Open, 12
Kwon, S., et al. (2024). General practitioners' attitudes and knowledge about attention-deficit hyperactivity disorder (ADHD): Insights from a survey. Australasian psychiatry : bulletin of Royal Australian and New Zealand College of Psychiatrists, 32(1), 18–22. Newcomb, D., et al. (2022). Supporting GPs in the Management of Children and Young People with ADHD Through Project ECHO®: Results from a Self-Efficacy Survey. International Journal of Integrated Care, 22.
Further reading
Key contact
Dr Angela Owens
Senior Staff Specialist
Gold Coast University Hospital